Privacy Policy


GNL Frame and Truss Pty Ltd is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

We may collect personal information that you provide to us directly, such as:

Contact Information: Name, email address, phone number, postal address.
Business Information: Company name, job title, industry.
Project Information: Details regarding your project needs and specifications.
Payment Information: Credit card details, billing address, and other related financial information for processing transactions.
Website Usage Information: Information collected automatically through cookies and other tracking technologies when you visit our website, including IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information we collect for various purposes, including:

Providing Services
To deliver and manage our products and services, including fulfilling your orders and processing payments.

To communicate with you, including sending updates, newsletters, and marketing materials.

Customer Support
To respond to your inquiries and provide customer support.

Improving Our Services
To understand how our services are being used, to improve and personalize our offerings.

Legal Compliance
To comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We may share your information with:

Service Providers
Third-party vendors and service providers that perform services on our behalf, such as payment processing, data analysis, and marketing assistance.

Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Legal Requirements
If required to do so by law or in response to a valid legal request by a public authority, including to meet national security or law enforcement requirements.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have the right to:

Access and Update
Access and update your personal information by contacting us directly.

Unsubscribe from our marketing communications at any time by following the instructions provided in the emails.

Request the deletion of your personal information, subject to certain legal requirements.

6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. You can manage your cookie preferences through your browser settings.

 7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:

GNL Frame and Truss Pty Ltd
1/8 Gantry Pl, Braemar NSW 2575
1300 465 284